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Victim of their success, there is more to hope that this problem is quickly arranged with new employees …įor all purchases via our mobile, Joom wins the hand. We estimate that Joom is understaffed compared to sites like Wish and Aliexpress. In our experience, this is where Joom struggles to compete with its competitors, the service is far from great and we feel a little lonely in case of problems. However, this can sometimes be actually easier in case of litigation. In case of problems you should contact Joom Support who will solve the problem with the seller. Unlike Aliexpress, but as Wish, it is not possible to directly contact the seller on Joom. After 75 days you will be fully reimbursed by Joom, who has an effective after-sales service. This is a very rare case but if the seller delays in sending you the product, or does not send it outright, you will have to wait 75 days before you can make a claim. However, the small negative is that Joom gives 75 days maximum to the sellers to deliver the product. Of course, like all products from China, it will take between 15 and 30 days in most cases to receive his product at home. These fees seem to vary but we are talking about an additional 4% added to the final price. However, we keep this aspect in the category of negative reviews, because Joom will charge you extra to pay with Paypal. The site did not accept this method of payment for over a year but eventually succumbed to complaints from its customers. Update: Joom has been accepting PayPal since very recently. If you are looking for branded products, please visit this page: Brands on Aliexpress This does not prevent, however, that some Chinese brands are completely legitimate. The vast majority of products are generic or Chinese brands. Unlike Aliexpress, Joom does not offer cheap brand products on its app. Learn more about Joom’s warranties and support. Finally finishes the headaches in English with the Chinese sellers of Aliexpress! You will be in contact with someone who answers in a neat French. In addition, for some French speakers, one of the big positives of Joom is that all his service or technical support is also in French. This will still allow it to stand out from its main competitors, because the product pages are much clearer and gives more confidence in what you actually buy! In addition, the translation is perfect and therefore better quality than what can be found on Aliexpress for example.
#JOOM BEEM GOOD DOWNLOAD#
We strongly advise you to order from the application that you can download via the links below:Īs announced previously, Joom now offers a website and an application totally in English and other languages, like French. Important: Many of our readers have reported significant price differences between the Joom app and the website. This app that has particularly hard card in Russia, allowed him to develop and now have a website available entirely in English! Like Wish, Joom is first developed its mobile application.
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Which is best for those Americans who does not like overloaded pages.
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What will undoubtedly lead to an even wider audience than Aliexpress is that the site’s design is clean and shattered. Feel free, problems are quite rare on this product category. For us, the top to buy on Joom remains the clothes and fashion accessory. Including some high-end technology products. Joom although supposed to have quality control in place can still disappoint you on some products. However, we advise you to favor certain purchases in particular rather than others. Joom is also a market-place, they are the same Chinese sellers that we order on Wish or Aliexpress, the site simply playing the role of intermediary. In addition, the quality of the products is the same as that of its competitors. You will find everything you need and all this at a price which is probably even lower than Aliexpress! Just like Aliexpress (see: Aliexpress Reviews), all types of products are available on Joom, from jewelry to electronic products. This allows them to offer prices even more competitive than Wish (see: Wish Review), which adds shipping costs on each product. The price you see is therefore the one you have to pay at the end of your order. The big advantage of Joom is that all shipping costs are free. JOOM REVIEW: WHAT ARE THE STRONG POINTS OF THE SITE?